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Senior Service Advisor - Car Dealership
Job Posted: 13 days ago
Salary: £ 30,472 - 30,472 / Annum
Job Type: Permanent
Location: TS18, Hartburn, Stockton-on-Tees
Expire in: 15 days
Job Description
Job Title: Senior Service Advisor - Prestigious Car Brand
Location: Stockton-on-Tees, TS18 3RB
Salary: £30,472 basic salary + bonus – OTE £37,000-£40,000 (uncapped)
Full Time and Permanent
Monday to Friday – 8.00am-6.00pm (1 hour lunch)
Role will involve working Saturday mornings on a rota basis which is currently 1 in 6 but Saturday working is paid as overtime.
Our client is a well-established automotive retailer representing prestigious car Brands across the country
They are now actively looking to recruit for a Senior Service Advisor for their premium and luxury car dealership in Stockton-on-Tees.
To be a Senior Service Advisor, it is essential that you hold a full UK drivers’ licence.
What does the role of Senior Service Advisor involve?
* You will be leading a small team of Service Advisors within the dealership
* You’ll be providing estimates, booking and scheduling service/repair work for our clients customers
* You will advise a recommended course of action and accurately invoice for work carried out
* You will keep our customers fully informed of all available extras, accessories and value products, maximising the opportunity to up sell
What do you need to succeed as a Senior Service Advisor?
* Background in customer service, sales and a keen interest in the automotive industry
* Previous Senior Service / service advisor experience with a car dealership
* Awesome organisation/admin skills and experience using computer systems
* Upselling experience as well as being comfortable in fast-paced environment
* The ability to maintain customer service levels whilst meeting KPI’s and deadlines
* IT Literate, our client use ‘Pinnacle’ systems / software, so familiarity with Pinnacle would be preferable
Benefits:
· 23 days holiday + bank holidays
· Bonus / Commission
· Pension Scheme
· Your birthday off as an extra holiday
· Paid day off every year to volunteer for a charity of your choice
· High Street Discounts
· Referral Scheme
· Tailored training and endless career growth opportunities
Please only apply for this role if you have at least 2 years experience as a Service Advisor in a car dealership.
To apply for this role please submit your full and up to date CV to Jonathan at Pybus RecruitmentBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
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