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Senior Service Advisor

Job Posted: 13 days ago

Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: RG9, Henley-on-Thames, Oxfordshire

Expire in: 15 days

Job Description

We are pleased to present an exciting opportunity for experienced automotive professionals seeking to further their career as a Senior Service Advisor.
Our client, a reputable prestige dealership based in Henley-on-Thames, is looking for a skilled Senior Service Advisor to join their team. This role offers an excellent environment to work with high-end vehicles and develop your career within a well-established dealership.
Benefits:
  * Up to £45,000 OTE, including bonuses
  * Monday to Friday working hours, 8:00 am – 5:30 pm
  * No weekend working required
  * Opportunity to work within a main dealer environment specialising in prestige cars
  * Stable and reputable company with a proven track record in automotive aftersales
  * Profit sharing scheme from day one, based on the service department’s revenue
  * Clear opportunities for career progression within the dealership
  * Friendly, team-oriented working environment
Duties:
  * Deliver exceptional customer service as a Senior Service Advisor
  * Manage customer bookings and vehicle repairs efficiently
  * Use Titan or Kerridge systems to complete detailed job records
  * Advise customers on vehicle repairs and service options
  * Promote additional services to maximise workshop profitability
  * Coordinate with technicians and the workshop team to ensure smooth operations
  * Maintain high standards of customer satisfaction and retention
  * Conduct stock checks and assist with administrative tasks as needed
  * Support the team in a busy, customer-focused environment
Requirements:
  * Proven experience as a Senior Service Advisor, preferably within prestige or franchised dealerships
  * Strong technical background, ideally with experience as a technician or technician support
  * Proficiency with Titan or Kerridge systems
  * Exceptional customer service and communication skills
  * Stable employment history of at least four years in similar roles
  * Professional attitude and team-focused approach
  * Organised, reliable, and adaptable to varied working hours, including occasional Saturday mornings
  * Proactive mindset and commitment to career development
If you are interested in this exciting opportunity to become a Senior Service Advisor and believe you meet the criteria, we would love to hear from you.
Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Henley-on-Thames and Oxfordshire, today to discover more about this fantastic Senior Service advisor opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today

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