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Senior Service Advisor

Job Posted: 7 days ago

Salary: £ 33,000 - 40,000 / Annum
Job Type: Permanent
Location: Crewe, Cheshire East

Expire in: 21 days

Job Description

Senior Service Advisor / Service Receptionist

Location - Crewe

Salary - £33,000 Basic + Uncapped Bonus (OTE £40,000+)

Richard Abson Group are currently recruiting for an experienced Senior Service Advisor / Service Receptionist on behalf of a well-established, multi-brand main dealer in Crewe.

This is an excellent opportunity to join a high-performing dealership that offers strong earning potential, ongoing training, and real career progression within a respected dealer group.

Key Responsibilities:

  * Welcoming customers and managing service bookings

  * Providing updates on vehicle progress and work carried out

  * Advising on repairs, maintenance, and additional services

  * Upselling service plans and additional work

  * Liaising with the workshop to ensure a smooth customer journey

Requirements:

  * Minimum 3 years’ experience as a Service Advisor (main dealer preferred)

  * Strong customer service and communication skills

  * Confident upselling and delivering against targets

  * Experience using Kerridge and/or 1Link (preferred but not essential)

  * Professional, organised, and team-focused

Salary & Benefits:

  * £33,000 basic salary

  * Uncapped bonus (OTE £40,000+)

  * Monday to Friday 8:00am – 6:00pm

  * Saturday mornings on a rota

  * Ongoing manufacturer and in-house training

  * Clear progression opportunities

If you are an experienced Service Advisor looking for a new challenge with a reputable dealership, apply now for immediate consideration.

Alternatively, contact Jake Jones at Richard Abson Group for more information

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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