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Senior Service Advisor

Job Posted: 7 days ago

Salary: £ 30,000 - 40,000 / Annum
Job Type: Permanent
Location: Basildon, Essex

Expire in: 21 days

Job Description

Experienced Automotive Service Advisor required to work Monday - Friday, 8am - 6pm, and Saturdays, 8am - 2pm on a 1 in 3 rotation. Salary is £30,000, plus OTE £40,000. Fantastic additional perks available - such as pension, life assurance, employee car purchase scheme.

Daily duties:

Arrange vehicle services via telephone and face to face communication
Understand customer's requirements, addressing any specific concerns 
Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames
Contact customers to advise of further services or costs that arise during the service 
Arrange alternative transport for the customer Benefits:

Salary per annum is £30,000, plus OTE £40,000
Achievable bonus plan
Pension
Life assurance
Employee car purchase
Repair discount schemeThe ideal applicant will have their own transport given the site location.

The ideal applicant will have a passion for customer service, excellent face to face and telephone communication skills. Computer literacy is essential, as is the ability to learn new systems quickly.

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our web

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