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Senior Service Advisor
Job Posted: 25 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Newburn, Newcastle upon Tyne
Expire in: 3 days
Job Description
An excellent opportunity for an Experienced Senior Service Advisor to join a well-established company based in Newburn.
Job Type: Full-Time, Permanent.
Salary: Competitive.
Location: Newburn, Newcastle upon Tyne.
The Company:
They have the combined experience of over 80 years in the automotive industry and their mission is to carry out MOTs, motor vehicle & LCV servicing and repairs to approved standards as well as delivering unbeatable customer service every time.
They are a family friendly garage, and you will not be just a number.
About the Role:
They are seeking someone who is confident in their work and displays a professional manner when liaising with other members of the team, suppliers and customers.
Outline of Roles and Responsibilities:
* Booking in jobs
* Organise ordering of parts for vehicle repairs at a competitive price
* Pricing any additional work required, contacting customer for authorisation and passing back through to workshop
* Quoting and invoicing customers
* Dealing with aftercare enquiries
* Organising job cards
* Basic workshop administration
* Monitor technician efficiencies
* Checking customers vehicles onto site and checking out loan vehicles.
* Monitoring progress through the workshop.
* Liaising with the customer throughout.
* Provide excellent customer service, maintain and develop relationships.
* Handling money and organising banking when required
* Key holder
Experience required:
* This role would suit somebody who has experience of working in the Automotive Industry and has a good understanding of the repair process.
* Must have previous experience working as a similar role.
* Excellent customer service skills.
* A full UK driving licence is required.
Benefits:
* Company pension
* On-site parking
Schedule:
* Day shift
* Monday to Friday, 8.30am to 5.30pm
* Weekend, every other Saturday 8.30am to 12.30pm
If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business needBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Senior Service Advisor job near me in Newburn, Newcastle upon Tyne! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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