Hiring Now: Senior Services Co-ordinator Near You – Apply Today!

Your Next Senior Services Co-ordinator Job Starts Here – Apply Now!

Senior Services Co-ordinator

Job Posted: 15 hours ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Cardiff

Expire in: a month

Job Description

Senior Services Coordinator

Cardiff (Hybrid - 3 days office-based) | Full-time

Superb Benefits Package

Are you experienced in utilities or bureau services and ready to step into a role where you can make a real impact? This is an exciting opportunity to join a fast-paced, collaborative team supporting a diverse property portfolio, where your expertise will help drive accuracy, reduce risk, and deliver exceptional service.

The Role

You'll take ownership of utility account management, ensuring data accuracy, resolving complex billing queries, and maintaining portfolio completeness. Alongside this, you'll play a key role in supporting team performance-sharing knowledge, mentoring colleagues, and contributing to continuous improvement across processes and systems.

Key Responsibilities

Manage and maintain utility accounts, ensuring complete and accurate portfolio data

Process and log invoices, maintaining reliable records and audit trails

Investigate and resolve billing queries and debt issues efficiently

Act as an escalation point for complex account queries

Monitor and manage tickets, ensuring timely updates and resolution

Identify risks such as missing invoices and take proactive action to resolve them

Support team workload planning and prioritisation

Contribute to process improvements and operational efficiency

Provide day-to-day guidance, training, and support to team members

Build strong working relationships with internal teams and external stakeholders

About You

Highly organised with strong attention to detail

Excellent communication and problem-solving skills

Experience in utilities, bureau services, or property management

Confident managing complex billing and escalations

Proficient in Excel and relevant industry systems

Proactive, adaptable, and able to manage competing priorities

A collaborative team player with a strong sense of ownership

Please Apply ASAP

Brook Street NMR is acting as an Employment Agency in relation to this vacancy

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Senior Services Co-ordinator job near me in Cardiff! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!