Expire in: a month
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.
This role will be within our water infrastructure programme's delivery team. Our teams deliver distribution maintenance programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.
Want to be a part of it?
What will you be doing?
As our Senior Agent you'll be overseeing Zonal Meter and distribution maintenance programmes of works on our Thames Water Framework across the London & Thames Valley area.
You'll be responsible for overseeing multiple projects from inception to completion and for the safe, on time, efficient and right first time delivery.
You'll lead a team of professionals as well as being the point of contact for the Client and stakeholders. Work with the delivery team, coordinate project stakeholders such as highways, local authorities, Thames Water operations .
We'll need you to liaise with clients, designers and delivery teams throughout the target cost setting, design and delivery phases of a project.
You'll have the opportunity to mentor and lead project teams, fostering a collaborative and productive work environment.
You'll develop an environment where staff share ideas and best practice. Problem solve, identify risks and develop mitigation strategies. Ensuring projects are delivered in a safe, efficient, timely way and promoting best practice in quality management
We'll need you to deliver excellent customer service and achieve above target customer satisfaction scores. Minimise/reduce the number of complaints received. Increase productivity, without compromising on safety and continuously drive efficiency.
What you’ll bring
Do you have a IOSH National Certificate?
Do you have experience of working in the water industry ?
Proven ability to deliver against operational targets
Do you have experience of civils, shafts, trunk mains?
Experience in managing designers and subcontractors.
SMSTS
TWC
Water hygiene
Thames Water PassportWhat’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;
Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition schemeIn addition, this role offers;
Company car and fuel card with a range of EV and hybrid vehicles to choose from
My Car Choice our salary sacrifice EV/ Hybrid car scheme
Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
Discretionary bonus scheme
25 days annual leave plus bank holidays
Personal Accident CoverAbout us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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