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Senior Software Engineer
Job Posted: an hour ago
Salary: £ 60,000 - 70,000 / Annum
Job Type: Permanent
Location: NG1, Nottingham, Nottinghamshire
Expire in: a month
Job Description
Senior Software Engineer (C#, SQL) – Incident Support Team
Up to £70,000 + Generous On-Call Allowance
Remote-First | UK-Based | Full-Time | Permanent
Are you a hands-on software engineer with a knack for solving complex problems and a passion for system reliability?
We’re looking for a Senior Software Engineer (Incident Support) to join a collaborative, forward-thinking engineering team that powers critical technology in the utilities space. You’ll play a vital role in incident management, using your technical skills to resolve, prevent, and learn from system issues—while also contributing clean, high-quality code as part of a modern Agile squad.
What You’ll Be Doing
* Contribute to the design, development, and refinement of features and services using C#, SQL, JavaScript, and React.
* Support your team with mentoring, peer reviews, and continuous technical improvement.
* Investigate and resolve incidents, analysing logs, data, and reports from the service desk.
* Work closely with engineering leadership and product owners to prioritise incidents and drive preventative measures.
* Take ownership of observability strategies—monitoring standards, alerting practices, and visibility improvements.
* Engage in Agile ceremonies and collaborate across disciplines to support efficient delivery and operational excellence.
Why This Role Stands Out
* No immediate on-call: You won’t join the on-call rota right away. You’ll be given time to settle in, learn the systems, and contribute meaningfully before taking on out-of-hours responsibilities.
* Realistic expectations: The incident volume in this area is low, and when on-call does begin, it’s shared fairly across a team of experienced engineers.
* On-Call Allowance (Once Live)
* £200 monthly retainer, fixed £60 per incident plus up to x2 your hourly rate to deal with any incidents.
* Time-critical response expectations apply when on call: respond to alerts within SLAs, be contactable by phone, and be able to access your work laptop within 30 minutes.
What You’ll Bring
* Strong experience in incident management and technical support alongside software delivery.
* Solid knowledge of C#, SQL, JavaScript, and React.
* A proactive mindset with the ability to triage and troubleshoot real-time issues.
* Strong understanding of Agile delivery, DevOps culture, and continuous improvement.
* Excellent communication skills and a collaborative attitude.
Benefits Snapshot
While the team is remote-first, the culture is built around connection, learning, and growth. You’ll benefit from:
* Remote-first work culture with flexibility to support work-life balance.
* Generous holiday allowance and supportive policies around wellbeing.
* Company-wide development opportunities, mentorship, and learning communities.
* A positive, people-first environment where your voice matters and your impact is recognised.
If you’re someone who thrives under pressure but also loves clean, well-structured code—and you’re looking for a company that balances innovation with care for its people—this could be your ideal next step
We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of backgroundBefore You Apply
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Looking for your next career move? Join a top company hiring Senior Software Engineer job near me in NG1, Nottingham, Nottinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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