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Senior Supervisor
Job Posted: 3 days ago
Salary: £ 49,000 - 50,000 / Annum
Job Type: Permanent
Location: North London, London
Expire in: 25 days
Job Description
Job Title: Senior Supervisor - Social Housing
Location: North London
Salary: £50,000 per annum
Contract Type: Permanent, Full-Time
About the Role
We are working on behalf of a leading housing provider and maintenance contractor who is seeking a Senior Supervisor to oversee day-to-day operational delivery of social housing repairs and maintenance services across North London.
This is an exciting opportunity for an experienced supervisor or manager to step into a senior role, providing leadership and operational oversight across multiple trades and teams, while ensuring high-quality service delivery and compliance with health and safety standards.
Key Responsibilities
Lead a team of operatives, contractors, and junior supervisors delivering responsive repairs and void works across a large portfolio of social housing properties.
Oversee daily scheduling, workload distribution, and performance monitoring to ensure KPIs and SLAs are consistently met or exceeded.
Act as the first point of contact for escalated issues relating to tenant satisfaction, service quality, and operational challenges.
Work collaboratively with the contract manager, planners, and client-side stakeholders to ensure seamless service delivery.
Monitor health and safety compliance across all sites, conducting audits and implementing corrective actions as required.
Support in the recruitment, onboarding, and ongoing development of site-based teams.
Produce regular reports on performance, compliance, and workforce productivity.
Drive a culture of continuous improvement, resident satisfaction, and team accountability.
Requirements
Proven experience in a supervisory or managerial role within social housing repairs, maintenance, or a similar property services environment.
Strong understanding of responsive repairs, voids, and planned works processes.
Excellent leadership and people management skills, with the ability to mentor and motivate teams effectively.
Sound knowledge of health & safety legislation (e.g., CDM, COSHH, etc.).
Familiarity with housing management systems and job scheduling software.
Full UK driving licence and willingness to travel across North London as required.
What's On Offer
Competitive salary of £50,000 per annum
Company vehicle or car allowance
Clear progression pathway into Contracts Management or Project roles
Why Apply?
This is an excellent opportunity to join a respected housing maintenance contractor with a strong pipeline of work across North London. If you're looking for the next step in your supervisory career - with real autonomy and influence - this could be the role for youBefore You Apply
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