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Service Advisor / Automotive Service Advisor / Aftersales Advisor
Job Posted: a month ago
Salary: £ 31,000 - 40,000 / Annum
Job Type: Permanent
Location: Ashford
Expire in: an hour
Job Description
Service Advisor / Automotive Service Advisor / Aftersales Advisor
Location: Ashford, Kent
Salary - Upto £31k basic with OTE £40K
Job Type: Full Time – Permanent
Industry: Automotive / Motor Trade / Vehicle Service
A busy automotive service department is looking to recruit an experienced Service Advisor / Automotive Service Advisor / Aftersales Advisor to support a high-performing workshop and deliver exceptional customer service.
This role is ideal for candidates currently working as a:
Service Advisor
Automotive Service Advisor
Aftersales Advisor
Vehicle Service Advisor
Motor Trade Service Advisor
Dealership Service AdvisorKey Duties
Managing vehicle service bookings and customer appointments
Handling vehicle drop-off and collection
Completing pre-service customer calls
Providing progress updates during vehicle repairs
Liaising with technicians and workshop controllers
Managing job cards, service administration and customer records
Upselling vehicle health check repairs and additional work
Maintaining high levels of customer satisfaction
Achieving service department KPIs and targetsExperience Required
Previous experience as Service Advisor / Aftersales Advisor
Experience in automotive dealership, garage or service centre
Strong customer service and communication skills
Good IT and administration skills
Ability to work in a fast-paced motor trade environment
A full UK driving licenceBenefits
32 days annual leave including bank holidays
Training and career development
Staff discounts on servicing and parts
Team events and company socials
Modern digital service systemsIf you are interested, please apply hereBefore You Apply
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