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Service Advisor

Job Posted: a month ago

Salary: £ 29,000 - 31,000 / Annum
Job Type: Permanent
Location: Poole, Dorset

Expire in: 20 hours

Job Description

2x Service Advisor – Poole Area
Basic Salary: £29,000 – £31,000 | Plus Bonus OTE
Hours: Monday – Friday, 8:00am – 18:00pm (1-hour lunch) 2 Saturday in a row and then 4 off.

We are seeking an experienced Service Advisor/ to join a reputable and busy automotive team in the Poole area.. This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced service environment and has strong knowledge of the motor trade.

Key Responsibilities:

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    Deliver exceptional customer service throughout the service and repair process

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    Book customer vehicles in for service, maintenance, and repair

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    Liaise between customers and the workshop to ensure clear communication

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    Upsell additional work and service plans where appropriate

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    Prepare job cards and ensure accurate documentation

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    Handle customer queries both face-to-face and over the phone

Requirements:

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    Automotive trade experience is essential

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    Strong customer service and communication skills

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    Ability to work under pressure while maintaining high standards

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    Confident, organised, and proactive approach

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    Familiarity with dealer management systems is advantageous

What We Offer:

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    Competitive basic salary of £29k–£31k OTE

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    Must have a full UK Driving License

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    Uncapped OTE

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    Monday–Friday hours and 2 Staurdays in a Row and then 4 off

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    Supportive team environment

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    Ongoing training and career progression opportunities

If you’re a dedicated and experienced Service Advisor looking for your next step in the Poole area, we’d love to hear from you

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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