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Service Advisor

Job Posted: 21 days ago

Salary: £ 35,000 - 35,000 / Annum
Job Type: Permanent
Location: Salisbury, Wiltshire

Expire in: 6 days

Job Description

We are currently seeking a highly skilled Vehicle Service Advisor on behalf of our client, a reputable franchise-approved car dealer group with over 25 years of operational excellence across South and South West England.
This is an excellent Service Advisor opportunity for experienced motor trade professionals to join a well-established dealership in Salisbury. The Service Advisor position offers competitive remuneration, career development, and a chance to contribute to a dynamic team focused on delivering exceptional customer service.
Benefits:
  * Negotiable starting salary with a performance-related bonus scheme, with on-target earnings around £35,000 per annum
  * Overtime paid at standard hourly rate
  * 22 days annual leave plus 8 bank holidays and your birthday off
  * Access to manufacturer-approved training and continuous professional development
  * Staff purchase discounts and various company perks
  * Life assurance, long service awards, and participation in inter-company competitions
  * Workplace pension scheme
  * Career progression within a dealer group with a strong regional presence
Duties:
  * Providing professional customer service during vehicle servicing and repairs
  * Liaising with workshop and parts departments to ensure smooth workflow as a Service Advisor
  * Tracking vehicle progress through workshops and updating customers accordingly
  * Advising customers on additional work requirements, costs, and vehicle care options
  * Scheduling and recording work orders efficiently and courteously
  * Assisting with administrative tasks including file auditing, booking services, preparing orders, invoicing, and registering new vehicles
  * Maintaining strong organisational and IT skills, with experience in Pinewood Pinnacle advantageous
  * Ensuring customer satisfaction through effective communication and service delivery
Requirements:
  * Previous experience as a Service Advisor or in a similar customer service position within the motor trade
  * Strong communication skills with a commitment to delivering the highest level of customer care
  * Organisation and IT literacy, ideally with experience in dealership management systems
  * Valid UK driving licence with minimal points
  * Proven ability to work effectively within a team environment and handle multiple tasks efficiently
If you are an experienced Vehicle Service Advisor seeking to advance your career within a reputable dealership group, this opportunity offers excellent prospects and a supporting working environment.
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Salisbury and Wiltshire, today to discover more about this fantastic opportunity.
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs

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