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Service Advisor

Job Posted: 5 days ago

Salary: £ 33,575 - 40,000 / Annum
Job Type: Permanent
Location: EX5, Clyst St Mary, Devon

Expire in: 23 days

Job Description

SERVICE ADVISOR

Hours of work: Mon-Fri 07:00-16:00 & 09:00-18:00 Saturdays 08:00-13:00 on rota

£33,575 + commitment bonus for all employees - which is linked to attendance and general performance and equates to £600 a year divided into two £300 payments every 6 months for qualifying employees.

Opportunity to earn bonus on service contracts, uncapped opportunity to earn hundreds of pounds a month doing this with retail van customers.

Salary: £33,575 + generous bonuses

Exeter

Benefits

  * Uncapped bonus! - Earn hundreds of pounds a month

  * Access to a commitment & profit share bonus & generous service plan bonuses

  * 22 days annual leave plus the bank holidays.

  * Access to a company pension scheme

  * Full in-house and off-site manufacturer-approved training

  * Fantastic career prospects with an industry-leading brand

  * Life insurance and sometimes health/medical insurance schemes

  * Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing

  * Discount schemes

  * Full in-house and off-site manufacturer-approved training

  * Fantastic career prospects with an industry-leading brand

Key Responsibilities:

  *   

      * Taking telephone bookings from customers and accurately loading them into the workshop

      * Effective use of workshop loading to ensure capacity is maximized at all times

      * Raising job cards and ensuring all necessary and compliant documentation forms parts of the job pack

      * Informing customers of their ongoing vehicle status

      * Entering additions/changes to customer database

      * Handing over finished vehicles to customers

      * Giving customers detailed explanations on extent of repairs

      * Monitoring whether repairs are being carried out to the required delivery time

      * Actively sell after-sales services to include Service Contracts

      * Discussing and arranging payment with customers

      * Booking in of vehicles to ensure continuity of workshop loading

      * Provide advice on warranties and service requirements

      * In the case of legally required inspections, explaining the necessary vehicle test requirements

      * Arrange schedules for MOT/Vehicle inspections

Key Performance Measures:

  * Effectively and politely liaising with customers regarding their vehicle’s status, payment and repairs

  * Accurate booking of customer vehicles into the workshop

  * Monitoring repair times and communicating back to customer in a timely fashion

  * Providing accurate advice on service requirements

Please call Suzanne on (phone number removed) or submit your CV

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Advisor job near me in EX5, Clyst St Mary, Devon! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!