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Service Advisor

Job Posted: 3 days ago

Salary: £ 34,000 - 34,000 / Annum
Job Type: Permanent
Location: Eastbourne

Expire in: 24 days

Job Description

We are recruiting on behalf of our client, a reputable automotive organisation based in Eastbourne, East Sussex, for the position of Service Advisor. This vacancy offers an excellent opportunity for experienced motor trade professionals seeking career progression within a well-established dealership.

 Key benefits:

Basic salary up to £32,000 plus bonus incentives
Monday to Friday working hours, 08:00 - 17:30
No weekends required, with optional Saturday shifts
Full manufacturer and dealer-specific training programmes
Clear career development and promotion pathways
On-site parking, employee discounts, and subsidised vehicle purchase plans
Industry-leading bonus scheme with realistic OTE of £40,000 - £41,000Duties as a Service Advisor:

Attending to customers during vehicle drop-off and collection, ensuring high levels of customer service
Accurately recording customer requests and communicating them effectively to the workshop team
Providing regular updates to customers regarding vehicle progress throughout the day
Costing additional work required and obtaining customer approval for extra repairs
Preparing and presenting customer invoices and relevant paperwork
Explaining work undertaken clearly to customers
Promoting service products including service plans and extended warranties
Managing customer appointments and prioritising workload efficientlyRequirements:

Prior experience as an automotive Service Advisor in a main dealer environment
Knowledge of Pinnacle DMS is preferred but not essential, as training will be provided
Excellent customer service and communication skills
IT literacy and organisation skills
Ability to upsell and maximise workshop revenue
Focused on customer satisfaction
Full UK Driving Licence, ideally clean
Ability to work in a fast-paced, professional environmentThis Service Advisor role is ideal for skilled professionals looking for a dynamic working environment with attractive earning potential and clear career advancement opportunities. If you possess the relevant experience and are eager to join a reputable dealership, we encourage you to apply.
 
Contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Eastbourne and East Sussex today to discover more about this fantastic Service Advisor opportunity.
 
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today

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