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Service Advisor

Job Posted: 14 days ago

Salary: £ 32,000 - 38,000 / Annum
Job Type: Permanent
Location: Brighton

Expire in: 13 days

Job Description

Service Advisor 
Location: Brighton 
Salary: £32,000 Basic Salary | OTE Up to £38,000 (Uncapped) 
Hours: 42 Hours Per Week | Monday to Friday between 8:00am - 6:00pm | 1 in 2 Saturday Mornings 
Job Type: Full-Time, Permanent

Are you an experienced Service Advisor looking to join a successful dealership where your customer service skills are recognised, your earning potential is rewarded, and genuine career progression is available?

We're looking for a professional and customer-focused Service Advisor to join a busy Aftersales team in Brighton. This is an excellent opportunity to become part of a well-established dealership that invests in its people through ongoing manufacturer training, career development, and a supportive working environment.

If you thrive in a fast-paced environment, enjoy building relationships with customers, and take pride in delivering exceptional service, we'd love to hear from you.

What's in it for You? 
·£32,000 Basic Salary 
·OTE Up to £38,000 (Uncapped) 
·Ongoing Manufacturer Training 
·Career Progression Opportunities 
·Modern Main Dealership Environment 
·Supportive Aftersales Team 
·Long-Term Career Stability 
·Employee Benefits Package

The Role 
As a Service Advisor, you'll be the link between customers and the workshop, ensuring every customer receives a professional, efficient, and first-class experience from booking through to vehicle collection.

Your responsibilities will include: 
·Booking vehicles in for servicing, MOTs, maintenance, and repairs 
·Keeping customers updated throughout the repair process 
·Liaising with the workshop to ensure efficient scheduling and workshop loading 
·Advising customers on additional work, service plans, and warranty requirements 
·Upselling additional products and services where appropriate 
·Managing telephone, email, and online booking enquiries 
·Maintaining accurate customer records and job documentation 
·Delivering outstanding customer service at every stage of the customer journey

About You 
To be considered for this role, you will ideally have: 
·Previous experience as a Service Advisor within the automotive industry 
·Excellent communication and customer service skills 
·Experience working in a busy dealership or Aftersales environment 
·Knowledge of Kerridge, ADP, or similar Dealer Management Systems (desirable) 
·Strong organisational skills with the ability to prioritise a busy workload 
·A proactive and team-oriented approach 
·Full UK Driving Licence preferred

Apply Today

This is a fantastic opportunity to join a forward-thinking dealership offering excellent earning potential, ongoing manufacturer training, and genuine opportunities to progress your career.

If you're an experienced Service Advisor, Aftersales Advisor, or Customer Service Advisor within the automotive industry, we'd love to hear from you.

Apply now for immediate consideration

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Advisor job near me in Brighton! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!