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Service Advisor

Job Posted: 7 days ago

Salary: £ 34,000 - 45,000 / Annum
Job Type: Permanent
Location: Watford

Expire in: 21 days

Job Description

Service Advisor – Watford

We are recruiting for a Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a busy dealership in Watford. Applicants must have strong customer service and communication skills, experience working in a target-driven environment, hold a Full UK Driving Licence and have the right to work in the UK. Previous automotive Service Advisor or Aftersales experience is advantageous but not essential.

Job Details:
Location: Watford
Salary: £34,000 basic + bonus
OTE: £45,000
Hours: Monday - Friday 8 - 6, 1 in 5 Saturdays, 8.30 - 4
Reference: 31233

Service Advisor Company Benefits

33 days' annual leave including bank holidays
Manufacturer-led training and ongoing development
Career progression across multiple sites
Company pension scheme
Life Assurance with options to increase cover
24/7 access to healthcare professionals
Dedicated wellbeing support for employees and their families
Discounts on new and used vehicles and servicing
Exclusive retail discounts
Industry-leading family-friendly policies
Company share-purchase plan
Cycle-to-work scheme
Paid volunteering day
Employee referral rewards
Flexible working options available on requestService Advisor Role
Act as the main point of contact for customers throughout servicing and repairs
Book workshop appointments and complete pre-appointment calls
Keep customers updated on vehicle progress and completion times
Liaise with Vehicle Technicians and workshop colleagues regarding repairs
Explain maintenance and repair recommendations clearly to customers
Identify suitable additional service and repair opportunities
Maintain accurate customer records and deliver excellent customer serviceService Advisor Requirements
Strong customer service and communication skills
Previous experience working in a target-driven role
Confidence identifying customer needs and appropriate upselling opportunities
Strong organisation and time-management skills
Ability to manage a busy workload and work effectively under pressure
Full UK Driving Licence
Right to work in the UK
Previous Service Advisor or automotive Aftersales experience is advantageous
Previous VAG experience or a relevant VAG qualification is desirableHow to ApplyIf you're interested in this Service Advisor vacancy in Watford, please apply with your CV and one of our consultants will contact you upon receipt.

All applications will be treated in the strictest confidence.

Consultant: Robert Samuels
Octane Recruitment
RSOJ

Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Service Advisor role isn't quite right, we also recruit for similar positions including Service Advisor, Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor, Service Receptionist, Aftersales Executive, Workshop Controller and Customer Service Advisor roles across the UK

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