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Service Advisor

Job Posted: 17 days ago

Salary: £ 35,000 - 35,000 / Annum
Job Type: Permanent
Location: Stratford-upon-Avon

Expire in: 11 days

Job Description

Service Advisor 
Location: Stratford - Upon - Avon 
Salary: Competitive Salary + £35,000 OTE Bonus 
Hours: Full-Time, Permanent

Looking for your next opportunity in a busy, dealership where your customer service skills are genuinely valued? 
This is an excellent opportunity for an experienced Service Advisor / Automotive Service Advisor to join a successful dealership in Stratford. You'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection.

Working within a supportive Aftersales team, you'll benefit from ongoing manufacturer training, career development opportunities and the chance to build a long-term career with a well-established automotive retailer.

What's In It For You? 
·Competitive Basic Salary with Bonus Potential 
Manufacturer Training & Accreditation 
Genuine Career Progression Opportunities 
Employee Discounts on Vehicles, Servicing & Parts 
Supportive Team Environment 
Long-Term Career Stability

The Role 
As a Service Advisor, you'll be responsible for delivering an exceptional customer experience while ensuring the workshop operates efficiently.

Your responsibilities will include: 
·Welcoming customers and discussing their servicing and repair requirements 
·Booking vehicles into the workshop and managing repair schedules 
·Liaising with technicians throughout the repair process 
·Keeping customers updated on vehicle progress and obtaining repair authorisations 
·Preparing accurate repair orders and invoices 
·Promoting additional products and services where appropriate 
·Delivering outstanding customer service from vehicle drop-off through to collection 
·Building long-lasting customer relationships to encourage repeat business 
  
About You 
We're looking for someone who has: 
·Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor 
Excellent communication and customer service skills 
Strong organisational skills with the ability to prioritise a busy workload 
A positive, team-focused attitude 
Good IT and administrative skills 
Full UK Driving Licence (preferred) 
Automotive experience is highly desirable, although candidates with strong customer service experience looking to move into the motor trade may also be considered. 
  
Apply Today 
If you're looking to join a dealership that offers excellent training, career progression and the opportunity to work with a great automotive brand, we'd love to hear from you. 
For more information or to apply for this Service Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54342

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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