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Service Advisor

Job Posted: 5 days ago

Salary: £ 29,741 - 41,000 / Annum
Job Type: Permanent
Location: Bristol

Expire in: 23 days

Job Description

We are recruiting on behalf of our client, a reputable multi-franchise approved dealership located in Bristol, seeking a highly motivated vehicle service advisor to join their busy service department. The vehicle service advisor position offers an excellent opportunity to develop a long-term career within a successful and expanding organisation.
 
Benefits:

Starting salary from £29,741 per annum, dependent on experience
Additional annual bonus potential exceeding £6,000, with some service advisors earning over £12,000
Overtime paid at time-and-a-half
22 days annual holiday plus eight bank holidays
Workplace pension scheme
Opportunities for career progression within a large multi-site group across South West England and South Wales
Various additional company benefits, to be discussed upon applicationDuties:

Welcome customers and book vehicles into the service department for repairs and routine servicing
Communicate effectively with customers regarding vehicle progress and required work
Liaise with the workshop team to chase work in progress and ensure timely completion
Upsell additional products and services where appropriate as the Service Advisor
Take payments for completed work 
Build strong relationships with customers, ensuring high levels of customer satisfaction
Advise customers on minor technical issues and explain repair processes clearly
Possible involvement with warranty authorisation and liaising with vehicle manufacturers (advantageous but not essential)Requirements:

Recent or current experience as a service advisor or similar role within the automotive retail industry is highly advantageous
Strong customer service background with excellent communication skills
Good organisational skills and IT literacy (experience with Pinewood Pinnacle is desirable)
Basic mechanical understanding of vehicles
Ability to influence and up-sell to customers
Confident relationship builder with attention to detailContact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the surrounding areas, today to discover more about this fantastic Service Advisor opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today

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