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Service Advisor

Job Posted: 7 days ago

Salary: £ 33,000 - 38,000 / Annum
Job Type: Permanent
Location: Faversham

Expire in: 21 days

Job Description

SERVICE ADVISOR 
Salary: Up to £33,000 DOE + Overtime 
Hours: Monday to Friday | Alternate Saturday Mornings 
Saturday Overtime: Paid at Time and a Half 
  
Are you an experienced Service Advisor looking for a new opportunity with an early finish and excellent overtime potential? 
  
We are recruiting for a customer-focused Service Advisor to join a busy and professional commercial vehicle service department. This is a central role, acting as the key link between customers, the workshop and the wider service team. 
  
The successful candidate will be the first point of contact for customers both face-to-face and over the telephone, ensuring they receive a professional and efficient service throughout their vehicle's journey. 
  
The Role: 
·Act as the first point of contact for customers 
·Book vehicles into the workshop for servicing, maintenance and repairs 
·Liaise closely with Workshop Technicians and Service Teams 
·Keep customers updated on vehicle progress and repair requirements 
·Prepare and manage job cards 
·Assist with administration and invoicing 
·Provide accurate information on parts, repairs and labour times 
·Promote additional products and services where appropriate 
·Ensure customer expectations are managed effectively 
·Maintain accurate records and follow company procedures 
  
What We're Looking For: 
·Previous experience as a Service Advisor or similar customer-facing automotive role 
·Excellent written and verbal communication skills 
·Strong customer service and interpersonal skills 
·Confidence when speaking with customers and upselling additional work 
·Good understanding of vehicle parts and repair processes 
·Ability to understand labour times and book times 
·Good IT and administration skills 
·A proactive and customer-focused approach 
·Commercial vehicle experience would be advantageous 
  
What's On Offer: 
·Basic salary up to £33,000 DOE 
·Overtime paid at time and a half 
·Monday to Friday, early finishes 
·Saturday overtime paid at time and a half 
·Full-time, permanent position 
·Opportunity to develop your automotive and commercial vehicle knowledge 
·Supportive and professional working environment 
  
If you're an experienced Service Advisor looking for an early-start role with excellent overtime opportunities, we'd love to hear from you. 
Contact Amy at Auto Skills UK quoting Reference: 54667 to find out more or apply today

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