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Service Advisor

Job Posted: 15 days ago

Salary: £ 33,000 - 36,000 / Annum
Job Type: Permanent
Location: Cheltenham

Expire in: 13 days

Job Description

We are recruiting on behalf of our client for the role of Group Support Vehicle Service Advisor, a position that offers an excellent opportunity for experienced professionals within the automotive industry. The successful individual will provide essential support across multiple dealership sites within Gloucestershire, Herefordshire, and Worcestershire, ensuring seamless customer service and operational efficiency.

Benefits:

Competitive starting salary up to £33,000 per annum, dependent on experience
Performance-based bonus scheme up to £6,000 per year, paid monthly
£15 bonus for each service plan sold
Personal company car with business mileage and expenses covered, also available for personal use (fuel or EV charging costs borne by the employee)
23 days annual leave plus bank holidays, increasing with service
Manufacturer-accredited training and development opportunities
Access to workplace pension scheme
A range of benefits including personal healthcare, online retail discounts, staff discounts, and discounted gym membership
Opportunity to work with a renowned UK car brand, recognised as one of the best companies to work forDuties of a Service Advisor:

Meet and greet customers at the Service Department and book vehicles into the workshop
Coordinate with the workshop team to monitor work progress and communicate updates to customers
Upsell additional products and services where appropriate to maximise customer satisfaction
Process payments accurately and efficiently for work carried out
Support other Service Advisors across multiple dealership sites as required, stepping in during periods of absence or high workload
Maintain high levels of customer service, ensuring a positive experience throughout the service process
Assist with warranty authorisation and liaise with manufacturers concerning warranty and repair procedures (advantageous but not essential)
Ensure all customer interactions are professional, efficient, and satisfaction-drivenRequirements of a Service Advisor:

Minimum of 1 to 2 years recent, stable experience as a Service Advisor within an automotive dealership or garage environment
Valid UK driving licence with minimal points
Reside within a central location in Gloucestershire or Worcestershire
Flexibility to work across multiple dealership sites, including occasional Saturdays when necessary
Strong organisational skills and IT proficiency; experience with Kerridge dealer management system is advantageous but not essential
Excellent communication skills with a focus on delivering the highest level of customer satisfaction
Passion for the automotive industry and working with manufacturer standardsThis role presents a unique chance to develop your career within a leading automotive company, offering stability, professional growth, and employee benefits.

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement, covering Cheltenham and Gloucestershire, today to discover more about this fantastic Service Advisor opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

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Looking for your next career move? Join a top company hiring Service Advisor job near me in Cheltenham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!