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Service Advisor

Job Posted: 4 days ago

  • Salary: £ 30,000 - 42,000 / Annum

    Job Type: Permanent

  • Location: RG40, Wokingham, Berkshire

Expire in: 23 days

Job Description

Experienced Car Dealership Service Advisor Location: Wokingham Basic Salary: Up to £30,000 DOE + £2,000 increase post accreditation Bonus: Up to £9,300 + Service Plan Incentives Hours: Monday – Friday 8am–6pm | 1 in 4 Saturdays 8am – 2pm Are you a seasoned Service Advisor looking to join a fast-paced, high-performing team? We’re on the hunt for an experienced Service Advisor to join our busy dealership where no two days are the same. This is not a trainee role – we need someone who can hit the ground running. With 10–20 customers per day per advisor and up to 40 customers being seen in total, this is a role for someone who thrives under pressure, can juggle multiple priorities, and delivers top-tier customer service every time. What You’ll Be Doing: * Delivering an exceptional customer experience from check-in through to vehicle handover * Managing a busy diary of service appointments with minimal downtime * Using RTC and Keyloop systems to maintain accurate job cards and service histories * Liaising between customers and the workshop to ensure clear communication and timely updates * Working closely within a team of 6 Advisors, reporting to the Assistant Service Manager and Service Manager What We’re Looking For: * Proven experience as a Service Advisor in a high-volume dealership * Confident in using dealer management systems (RTC/Keyloop experience preferred) * Excellent communication and organisation skills * Ability to stay calm under pressure and keep things moving in a fast-paced environment * A passion for delivering outstanding customer service Ready to take the next step in your career? If you're an experienced Service Advisor who can hit the ground running in a mentally busy environment, we want to hear from you. Apply now to Stacey Hunt of ACS Recruitment Consultancy for a confidential chat and more information on this role and the others we are working on

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