Expire in: a month
Position: Service Advisor
Salary: £36,500 - £41,000 per annum
Shift: Monday to Friday, Day Shift
Overtime: Available & Optional
Location: Coventry
We are currently looking for a Service Advisor to join our client’s dedicated Engineering team in their commitment in providing a high standard of service output for their customers.
Service Advisor Required Qualifications:
Car driving licence
Basic technical understanding of commercial vehicles, Bus & Coach knowledge would be advantageous
Experienced customer service professional from a service centre or workshop background
Adept in understanding and using a variety of IT software programs
Service Advisor Main Duties:
Manage the complete service experience my client’s customers, from first contact to vehicle handover and return
Schedule work to meet customers’ requirements in line with the resource capacity of our workshop
Raise work orders and include full details of the scope of work required to be undertaken by the Technicians
Provide costings, estimates, and payment details to customers
Follow the complete warranty process, ensuring that all approvals are in place prior to any work commencing
General administration as well as retail invoicing when required to support the team
To apply for this exciting Service Advisor role please reply to this advert with an up-to-date copy of your CV or call Beth Hills at Kemp Recruitment on (phone number removed) for further information
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