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Service Advisor
Job Posted: a day ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Peterborough
Expire in: a month
Job Description
Service Advisor (Automotive - Commercial Vehicle sector)
Salary: Up to £40k Basic Salary depending on experience + Benefits
Location: Peterborough
Working hours: Full time, flexible working hours
An exciting opportunity has arisen for an experienced Service Advisor (Automotive) to join a well-established and growing automotive service team.
The Role:
As a Service Advisor, you’ll be the key point of contact between customers and the workshop, ensuring a smooth, efficient and friendly service from booking through to vehicle handover. You’ll be responsible for managing schedules, liaising with technicians and suppliers, and keeping customers updated at every stage.
Key Responsibilities
Act as the main contact between customers and workshop teams
Book and schedule servicing, MOTs and repairs for HGV Commercial Vehicles
Liaise with suppliers, order parts and manage job cards through to invoicing
Provide regular updates to customers and handle queries professionally
Support colleagues to achieve performance targets
Maintain a clean, professional reception area
Take part in ongoing training and development
What you will need
Minimum 3 years’ experience ideally in the HGV commercial vehicle automotive service or repair sector althought light vehicle would be considered
Strong customer service skills and excellent written & verbal communication
IT Literate familiar with automotive databases
Highly organised, detail-focused and comfortable under pressure
Enthusiastic, flexible and a strong team player
Valid driving licence required
Benefits
Competitive Salary
Private healthcare scheme
Ongoing training and development opportunities
Team events and corporate days
28 days’ holiday (including bank holidays)
This is a fantastic opportunity for an experienced Service Advisor to take the next step in their career within a supportive and customer-focused environment. If you’re passionate about delivering excellent service and want to join a forward-thinking automotive team with genuine prospects for growth, we’d love to hear from you.
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