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Service Advisor Motor Trade Job

Job Posted: 21 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Churt, Surrey

Expire in: 6 days

Job Description

Are you a multi-tasking maestro with a passion for the automotive industry? We are looking for a versatile Service Advisor to join our team in Churt.

The Role:

You will be the face and voice of our aftersales department, ensuring every Honda owner receives the "Power of Dreams" level of service.

As a Service Advisor, you will:

  * Act as the primary point of contact for customers, from initial booking to customer collection.

  * Translate "mechanic-speak" into clear, helpful updates for customers.

  * Upsell relevant products and services (VHCs, service plans, and Warranties) with integrity.

  * Maintaining thorough product expertise and updating your knowledge through manufacturer led training, both in person and online.

What We’re Looking For

  * Motor Trade Experience: Previous experience in a UK franchised dealership (Aftersales, Service, or Parts) is essential.

  * Communication Skills: You can handle a busy phone line and a face-to-face queue with a smile and a calm head.

  * Tech Savvy: Familiarity with Dealer Management Systems (DMS) like Kerridge/ RTC / Manufacturer systems

  * The Honda Mindset: A commitment to "Fixed Right First Time" and providing a premium customer experience.

  * Local Knowledge: A full UK driving licence and a manageable commute to our Churt location.

Why Join Us?

  * Competitive Salary: Basic + performance-based OTE.

  * Training: Full brand manufacturer training to keep you at the top of your game. Continuous Yeomans development training.

  * Environment: Work with a legendary brand in a professional, supportive dealership atmosphere. A team of 15 passionate individuals focused on providing the best customer experience and maximising profitability.

What can we offer you?

  * Workplace pension

  * 25 days holiday plus bank holidays

  * Refer a friend rewards

  * Discounted sales, MOT, products, parts & servicing

  * Bonus scheme

Apply for this new role today

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