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Service Advisor / Workshop Administrator

Job Posted: 19 days ago

  • Salary: £ 22,000 - 26,000 / Annum

    Job Type: Permanent

  • Location: Grays, Borough of Thurrock

Expire in: 9 days

Job Description

We're Hiring – Back Office & Customer Support Coordinator 📍 South Ockendon / Thurrock Area 💰 £22,000 – £26,000 per year (depending on experience) 🕒 Full-Time We're looking for an organised, proactive, and car-minded individual to join our busy automotive workshop team. With a fast-paced workshop handling a high volume of vehicles daily, you'll play a key role in keeping operations running smoothly behind the scenes while supporting customers and the workshop team. Key Responsibilities * Managing customer enquiries via phone, email, and social media * Preparing quotations and booking vehicles into the workshop * Following up with customers regarding repairs, servicing, and vehicle updates * Sourcing and ordering vehicle parts from suppliers * Tracking parts deliveries and matching them to active jobs * Assisting with invoicing, administration, and workshop scheduling * Supporting the company's social media presence and customer engagement * Coordinating communication between the office and workshop teams What We're Looking For * Genuine interest in cars and the automotive industry * Good knowledge of vehicle makes, models, and parts * Confident communicator with excellent customer service skills * Strong organisational and multitasking abilities * Comfortable using computers, email, and office software * Experience within a garage, parts department, dealership, or motor trade environment is desirable but not essential What We Offer * Competitive salary of £22,000 – £26,000 * Friendly and supportive team environment * Varied role with no two days the same * Opportunity to develop your automotive and business skills * Long-term career progression within a growing company Interested? Send your CV along with a brief introduction outlining your experience and interest in the role

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Looking for your next career move? Join a top company hiring Service Advisor / Workshop Administrator job near me in Grays, Borough of Thurrock! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!

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