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Service and Warranty Manager
Job Posted: 17 hours ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Redditch, Worcestershire
Expire in: a month
Job Description
A Service and Warranty Manager is required to join a leading manufacturing company based in Redditch, Worcestershire. This permanent role offers a competitive salary and the opportunity to lead service operations and warranty management within a dynamic technical environment.
As a Service and Warranty Manager, your responsibilities will include:
Leading the service and warranty team to ensure efficient handling of product returns and warranty claims
Overseeing mechanical and electrical repairs, refurbishments, and fault diagnosis
Managing product bookings and tracking using SAP processes
Collaborating with Quality and Engineering teams to investigate recurring issues and implement corrective actions
Maintaining accurate records of service activities and warranty claims
Providing technical support to customers via email, phone, and on-site visits
Monitoring spare parts inventory and coordinating with procurement for replenishment
Developing and maintaining warranty policies and procedures
Preparing reports and analysis on service trends and warranty performanceTo be successful in this role, you should ideally have:
Ideally 5+ years' experience in technical service or warranty management, preferably within manufacturing or engineering
Strong understanding of mechanical and electrical systems
Proficiency in SAP, Microsoft Word, and Excel
Ability to read and interpret technical drawings
Strong problem-solving and organisational abilities
Ability to manage multiple priorities under pressureWhat's on offer:
Monday to Friday working hours: 7:30am - 4:30pm (early finish at 1:30pm on Fridays)
Salary of £35-40k dependant on experience
33 days annual leave (including bank holidays)
Benefits including pension scheme, Employee Assistance Programme (EAP) etcIf you are interested in this Service & Warranty Manager, please Apply today.
ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversityBefore You Apply
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Looking for your next career move? Join a top company hiring Service and Warranty Manager job near me in Redditch, Worcestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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