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Service Area Manager
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Permanent
Location: London
Expire in: a month
Job Description
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and we are recruiting a Service Area Manager for our Field Service team. The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction.
On a typical day you will:
* Ensure all aspects of field safety
* Meet with customers to ensure obligations and expectations are achieved
* Direct the performance of field maintenance and contractual service operations
* Conduct field education training with field workforce
* Maintain customer quality assurance, managing the expenditure of labor and materials
* Improve efficiencies, managing route schedules and callback rates
* Provide technical support, participating in sales estimation / proposals as required
* Authorize repair orders and tracking completion
* Lead change to better efficiency and communication
What you will need to be successful:
* High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 5 years)
* Experience with leading a team of technicians is preferred
* Elevator industry experience is desired, but not required
* Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment
* Strong computer and technology skills, business acumen and a passion for customer service.
What’s In it For Me/Benefits:
* You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
* We offer you remuneration in accordance with local standards plus:
* Customize for local benefits here including vacation and bonuses
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
Apply today to join us and build what’s nextBefore You Apply
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Looking for your next career move? Join a top company hiring Service Area Manager job near me in London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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