Expire in: 25 days
Service Centre Manager
Chelmsford, Essex
Loom Talent is recruiting for an experienced Service Centre Manager to lead a busy, multi-functional operation in Chelmsford.
You'll take ownership of people, operational performance, service delivery and P&L, leading a team across field service, scheduling, repairs, stock, fleet and customer service.
The Role
Lead, motivate and develop the Service Centre team.
Own KPIs, SLAs, contract delivery and operational performance.
Manage workforce planning, performance and resource levels.
Oversee engineer scheduling, fleet, stock and service delivery.
Drive efficiency, productivity and cost improvements.
Maintain high standards of health & safety, compliance and customer service.
Build strong relationships with customers, commissioners and key stakeholders.
What We're Looking For
An experienced operational leader from similar background in Operations Manager. You'll ideally have experience managing teams within a KPI/SLA-driven, contract-led environment, with strong commercial awareness and a track record of improving operational performance. Applicants will also have ambitions to want to progress beyond the role of Service Centre Manager.
What's on Offer?
Competitive salary
Excellent career progression
Up to 33 days' holiday
Pension & Life Assurance
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Looking for your next career move? Join a top company hiring Service Centre Manager job near me in Chelmsford, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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