Hiring Now: Service Charge Analyst Near You – Apply Today!
Your Next Service Charge Analyst Job Starts Here – Apply Now!
Service Charge Analyst
Job Posted: 15 days ago
Salary: £ 21 - 22 / Hour
Job Type: Contract
Location: ME9, Tunstall, Kent
Expire in: 13 days
Job Description
Purpose of your role
Reporting to a Service Charge Manager, you are responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams across Southern Housing to support and contribute to the transformation of our Service Charge delivery.
The location
You’ll be based at one of our main offices in either Croydon or Sittingbourne, with the option for working in a hybrid way, 3 days in the office (Tues/Wed/Thurs) and 2 days working from home (Mon & Fri)
Main Area of Responsibility
• Accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, focusing on complex cases
• Delivering a customer-centric, expert service for service charge payers, dealing with residents directly to resolve complex customer queries and working with internal colleagues to ensure the resolution of complaints, disputes, and dissatisfaction.
• Preparing service charge information and supporting evidence for First Tier Tribunal and attend if required • Identifying and acting on areas for improvement in the calculation of service charges and supplying of information to residents
• Sharing knowledge and working collaboratively with the team to create greater resilience across service charge setting activities
Skills, knowledge & experience
Experienced in service charge analysis, with a robust understanding of residential and commercial service charge management, including current legislative requirements and sector best practice
• Strong organisational skills, able to control and deliver a range of tasks to meet deadlines • Experience of working with councillors, the wider community, and other external partners
• Excellent communication skills (written and oral)
• Excellent financial and numerical skills
• Excellent customer service skills
Enter Job description here
Service Charge Analyst SeService Charge Analystrvice Charge Analyst Service Charge Analyst Service Charge Analyst Service Charge Analyst Service Charge Analyst Service Charge AnalystBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Service Charge Analyst job near me in ME9, Tunstall, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).