Hiring Now: Service Charge Analyst Near You – Apply Today!
Your Next Service Charge Analyst Job Starts Here – Apply Now!
Service Charge Analyst
Job Posted: 7 hours ago
Salary: £ Competitive
Job Type: Contract
Location: London
Expire in: a month
Job Description
Service Charge Analyst
Location: Grosvenor House, 125 High Street, Croydon, CR0 9XP
Start Date: ASAP
Contract Duration: 2+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 21.92 per hour
Job Ref: OR9274
Responsibilities
Deliver a high-quality service to service charge payers and other stakeholders, working collaboratively across teams to support the transformation of Service Charge delivery.
Calculate, construct, and issue all estimated and actualised service charges accurately, ensuring compliance with legal deadlines and contractual agreements, focusing on complex cases.
Provide a customer-centric service, resolving complex customer queries directly with residents and collaborating with internal colleagues to address complaints and disputes.
Support the development and implementation of systems and processes required for Service Charge delivery transformation.
Assist in the integration and management of legacy systems and stock, contributing to the creation of standardised best practices and processes.
Review and maintain procedures to ensure full recovery of service chargeable expenditure.
Maintain strong business partnering relationships with key budget holders and service managers to develop scheme knowledge and enable accurate allocation and consistent setting of service charges.
Participate in key stage meetings with development teams on new schemes, offering advice, identifying concerns, and calculating service charges accurately for new development schemes.
Engage with service charge payers and managing agents in meetings.
Prepare service charge information and supporting evidence for First Tier Tribunal and attend if required.
Identify and act on areas for improvement in service charge calculations and information supply to residents.
Identify communication gaps and explore new ways to keep residents informed about service charge changes and decisions.
Ensure data accuracy in systems and databases.
Share knowledge and collaborate with the team to enhance resilience in service charge setting activities.
Person Specification
Experience in service charge analysis with a strong understanding of residential and commercial service charge management, including legislative requirements and sector best practices.
Strong organisational skills, capable of managing multiple tasks to meet deadlines.
Experience working with councillors, the wider community, and external partners.
Excellent written and oral communication skills.
Strong financial and numerical skills.
Exceptional customer service skills.
A strong belief in customer satisfaction and business benefit-driven solutions.
DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
About this facilityBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Service Charge Analyst job near me in London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).