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Service Charge Assistant
Job Posted: 2 days ago
Salary: £ 17.86 - 17.86 / Hour
Job Type: Contract
Location: Sittingbourne
Expire in: a month
Job Description
Service Charge Administrator
Sittingbourne, Kent
Full Time – Hybrid
Temporary
Rate: £17.86 PAYE - £21.32 per hour (LTD)
We have the fantastic opportunity for the right candidate to join a team based in Sittingbourne, Kent, as a Service Charge Administrator. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with an expectation of being in office Monday-Tuesday. The Service Charge Administrator position will involve reviewing and organising invoices, answering queries, and ensuring administrative tasks are completed promptly. Please note that this role requires a Basic DBS Certificate.
Requirements
Previous experience in an administrative role
Previous experience of a computerised accounting system
Previous experience working with complex control accounts
Previous experience within a Housing Association is desirable
Understanding of Housing Benefit is desirable
Familiar with Blue Box and used in a previous role
Able to plan and prioritise high volume workloads
Able to work under pressure and to tight deadlines
Strong attention to detail, self-motivated
Excellent IT skills, including using Excel, Access, Powerpoint, and Word
Excellent communication skills both verbal and written
Basic DBS Certificate in placeRole Expectations
Update notes and commentary within Blue Box ready for service charge mailings
Work with our 3rd Party supplier with the production of service charges statements to meet legislative deadlines
Prepare and issue ad hoc letters to residents relating to service charges
Manage the team mailbox and allocate emails accordingly
Amend relevant direct debits following on from issuance of end of year reconciliations
Locate and save invoices relating to service charges ready for certification
Upload files to the audit portal ready for certification
Administrative duties for stock disposals and acquisitions
Gather evidence for complaints and where appropriate respond to customers or stakeholders
Liaise with key internal and external partners
Respond to customer enquiries using case management techniques, investigating and escalating issues as necessary
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)Before You Apply
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