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Service Charge Business Manager
Job Posted: a day ago
Salary: £ 47,000 - 57,000 / Annum
Job Type: Permanent
Location: Blackburn, Blackburn with Darwen
Expire in: a month
Job Description
We’re Hiring: Service Charge Business Partner
Wakefield / Blackburn / Hybrid | Full-Time
Howard James Recruitment are working on behalf of a well-regarded client to recruit a talented and commercially astute Service Charge Business Partner to join a dynamic finance team.
This is a fantastic opportunity for someone with service charge expertise to step into a leadership role, supporting the delivery of accurate, compliant, and customer-focused financial information across a large property portfolio.
What You’ll Be Doing:
* Lead on year-end service charge statements and liaise with auditors for final sign-off
* Prepare monthly service charge management accounts
* Oversee and guide the service charge team, supporting their professional development
* Collaborate with colleagues across departments to ensure charges are calculated fairly and consistently
* Keep service charge data accurate and up to date across internal systems
* Take the lead on service charge-related queries and customer complaints
* Ensure sinking funds are accurate and well maintained
* Support budget setting, KPI reviews, and financial analysis
* Provide data for first-tier tribunals when needed
* Continuously review and improve service charge frameworks and practices
What You’ll Need:
* Strong experience producing financial information and analysing service charge performance
* Up-to-date knowledge of housing sector service charge regulations
* Exceptional communication skills to liaise with both customers and internal teams
* Experience managing and motivating finance staff
* A collaborative mindset and a knack for solving problems with commercial insight
* Good working knowledge of Excel, Outlook, Word and Teams
* A full UK driving licence (travel across sites may be required)
Bonus Points If You:
* Are a qualified accountant (or actively studying)
* Have experience with Bluebox or similar service charge systems
* Can demonstrate value-for-money initiatives in your previous roles
Location & Flexibility:
The role offers hybrid working with travel to Wakefield, Blackburn, and other sites as required. Flexibility is key—so you’ll be trusted to manage your own schedule in a way that delivers results.
Why Apply?
This isn’t just another finance job. It’s your chance to make a genuine impact—improving processes, mentoring others, and shaping service delivery in a values-led environment. If you enjoy taking the lead, influencing positive change, and being a safe pair of hands under pressure, we want to hear from you.
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