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Service Charge Data Specialist

Job Posted: a day ago

  • Salary: £ 40,000 - 50,000 / Annum

    Job Type: Contract

  • Location: London

Expire in: a month

Job Description

Job Title: Service Charge Data Specialist Company: Sovereign Network Group Location: Hybrid (office base TBC) Contract Type: Permanent, full-time Salary: £40,000–£50,000 per annum (depending on experience) Summary: Sovereign Network Group is seeking a Service Charge Data Specialist to manage, maintain, and develop key system processes related to service charge apportionment across housing and finance systems. You’ll play a central role in ensuring data integrity, accuracy, and compliance across NEC, SUN, and Integra systems, enabling the organisation to produce accurate service charge estimates and final accounts. Key Responsibilities: System Management & Configuration Act as administrator of the NEC service charge module Manage coding structures and user access controls across NEC, SUN, and Integra Ensure all configurations allow accurate cost apportionment and reconciliations Liaise with IT and consultants on fixes, system upgrades, and access requests Service Charge Process Support Lead dry runs of cost apportionment in NEC test system Execute end-to-end service charge estimate and final account processes Ensure accurate updates to customer accounts Produce service charge reports and reconcile outputs for validation Collaboration & Project Work Work with development, sales, leasehold, and finance teams to ensure unit-level data is accurate Support testing and implementation of upgrades, change requests, and UAT Train relevant staff on NEC service charge processes and maintain clear documentation Governance & Quality Control Maintain data security and accuracy in all systems Assist in generating and validating resident letters via TriPartum Support audit, compliance, and exception reporting for service charges Person Specification: Essential: Part-qualified (ACA, ACCA, CIMA) or qualified by experience Experience with housing/finance systems (NEC, SUN, Integra P2P) Knowledge of service charge processes and housing legislation Strong system admin and business analysis skills Able to translate complex data into usable reports and guidance Confident managing large data sets and collaborating across teams Strong Excel and data reconciliation experience Desirable: Previous housing sector experience Project management skills Familiarity with property and housing management systems

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