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Service Charge Data Specialist
Job Posted: a day ago
Salary: £ 40,000 - 50,000 / Annum
Job Type: Contract
Location: London
Expire in: a month
Job Description
Job Title: Service Charge Data Specialist
Company: Sovereign Network Group
Location: Hybrid (office base TBC)
Contract Type: Permanent, full-time
Salary: £40,000–£50,000 per annum (depending on experience)
Summary:
Sovereign Network Group is seeking a Service Charge Data Specialist to manage, maintain, and develop key system processes related to service charge apportionment across housing and finance systems. You’ll play a central role in ensuring data integrity, accuracy, and compliance across NEC, SUN, and Integra systems, enabling the organisation to produce accurate service charge estimates and final accounts.
Key Responsibilities: System Management & Configuration
Act as administrator of the NEC service charge module
Manage coding structures and user access controls across NEC, SUN, and Integra
Ensure all configurations allow accurate cost apportionment and reconciliations
Liaise with IT and consultants on fixes, system upgrades, and access requests
Service Charge Process Support
Lead dry runs of cost apportionment in NEC test system
Execute end-to-end service charge estimate and final account processes
Ensure accurate updates to customer accounts
Produce service charge reports and reconcile outputs for validation
Collaboration & Project Work
Work with development, sales, leasehold, and finance teams to ensure unit-level data is accurate
Support testing and implementation of upgrades, change requests, and UAT
Train relevant staff on NEC service charge processes and maintain clear documentation
Governance & Quality Control
Maintain data security and accuracy in all systems
Assist in generating and validating resident letters via TriPartum
Support audit, compliance, and exception reporting for service charges
Person Specification: Essential:
Part-qualified (ACA, ACCA, CIMA) or qualified by experience
Experience with housing/finance systems (NEC, SUN, Integra P2P)
Knowledge of service charge processes and housing legislation
Strong system admin and business analysis skills
Able to translate complex data into usable reports and guidance
Confident managing large data sets and collaborating across teams
Strong Excel and data reconciliation experience
Desirable:
Previous housing sector experience
Project management skills
Familiarity with property and housing management systemsBefore You Apply
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