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Service Co-Ordinator

Job Posted: 21 days ago

Salary: £ 27,000 - 32,000 / Annum
Job Type: Permanent
Location: Bracknell

Expire in: 6 days

Job Description

We’re looking for a proactive and organised Service Co-ordinator to join a busy and growing technical services team based onsite in Bracknell. This is a fast-paced role supporting the coordination of engineers, reactive callouts, planned maintenance visits, and customer service activity with accuracy and a personable touch and high levels of customer service at all times!

 About the candidate
 The ideal candidate will have previous experience working within a service desk, scheduling or coordination role. You will be highly organised, able to manage multiple priorities at once, and confident working within a fast-paced environment where customer service is key.
 We are looking for a strong communicator with a professional and calm approach, particularly when handling urgent or high-priority situations. Experience coordinating engineers or field-based teams and using service management or scheduling systems would be highly beneficial.

 Salary: £27,000 – £32,000 DOE
 Hours: Full-time
 Location: Bracknell – onsite

 What you’ll do
  
Coordinate reactive service calls and planned maintenance visits 
Schedule engineers and subcontractors efficiently 
Log, update and manage service tickets accurately 
Communicate with customers regarding faults, updates and service progress 
Escalate urgent or high-priority issues where required 
Support service performance against SLAs and KPIs 
Ensure engineers have the correct job and site information 
Assist with reporting, documentation and continuous service improvements 
Work closely with internal teams to deliver a high level of customer support  Benefits
  
Competitive salary depending on experience 
Onsite parking 
Supportive and collaborative working environment 
Opportunity to develop within a growing business 
Ongoing training and career development  If this sounds like your next opportunity, we’d love to hear from you — apply today

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Looking for your next career move? Join a top company hiring Service Co-Ordinator job near me in Bracknell! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!