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Service Controller
Full Time, Permanent
Wood Green
£30,000 - £35,000 P.A (DOE) + Excellent Benefits
In a nutshell…
Our client is looking to expand their Service Division to support their field engineers and assign work for specific projects including installations, servicing and repair. You will play a crucial role liaising with clients, technicians and internal technical teams in order to provide a first-class service and support to customers across the UK.
The ideal applicant will have current service controller experience scheduling field engineers for maintenance, service or repair work.
What's involved for the Service Controller…
Provide first time fix solutions over the phone
Assign work to engineers throughout the UK
Deal with clients on a daily basis
Multitask and prioritise jobs accordingly
Work closely with inventory teams to ensure parts are available
Ability to recognise patterns in warranty workWhat you'll need…
Service Controller / Coordinator / Scheduler background
Experience scheduling engineers diaries
Ability to prioritise workloads
Good computer literacy
Attention to detail
Good verbal and written communication across all levels
Ability to work well within a team
Benefits for the Service Controller…
Monday to Friday, 8am - 4pm
Company pension 10% combined
22 days + 8 bank holidays
Career development and training
22 days + 8 bank holidays (increases with length of service)
Salary reviews
Should you be interested in this Service Controller position then please apply within.
Applications from outside the UK will not be considered.
3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK.
We have a wealth of experience operating in the permanent, temporary and contract industry. We take pride in providing the best customer journey for our clients and candidates covering the following areas: Office, Engineering, Technical, Manufacturing & Construction
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