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Service Controller
Job Posted: 13 days ago
Salary: £ 28,000 - 32,000 / Annum
Job Type: Permanent
Location: Exeter
Expire in: 15 days
Job Description
Job Title: Service Controller
Location: Exeter (office-based)
Salary: Up to £32,000
Hours: Monday to Friday, 8am – 5pm
Are you the type of person who thrives on staying organised, juggling priorities, and being the go-to person for keeping things running smoothly? If so, you might just be the Service Controller we’re looking for!
We’re working with a well-established, fast-growing material handling company that’s made a real name for itself in the South West—and they’re on the hunt for a switched-on, people-savvy Service Controller to join their friendly service team.
What you’ll be doing:
You’ll be the heartbeat of the service department—coordinating engineers, keeping customers happy, and making sure no job gets left behind. Your days will be full of variety, and no two will ever be the same!
Taking customer calls and logging breakdowns (you’re the calm in the storm)
Prioritising jobs and scheduling engineers like a pro
Keeping customers in the loop every step of the way
Planning diaries for services, quotes, follow-ups—you name it
Making sure jobs are closed off properly and nothing slips through the cracks
Being the link between engineers, parts teams, and customers
Managing job sheets and parts requests like a bossWhat we’re looking for:
Someone who’s organised, methodical, and great with people
Experience managing a team of remote engineers (ideal, not essential)
Confident communicator with a calm, can-do attitude
Background in service admin or engineering support would be great
Knowledge of forklifts or material handling equipment? Bonus—but full training is availableIn short, if you’re a natural problem-solver who loves bringing order to chaos, we’d love to hear from you. This is a brilliant opportunity to grow with a company that values its team and is going places fast.
You’ll be joining as a Service Controller in a tight-knit, supportive environment where your ideas and energy will really make a difference. We’re after someone who can take ownership, think ahead, and make things happen.
Perks & Benefits:
Company pension
Wellness and wellbeing programme
Team events and socials
Employee referral scheme
A genuinely brilliant team to work withIf you think you’d be a great fit for this Service Controller role, hit apply and let’s have a chat.
Specialising in Plant, Agricultural, Powered Access, Forklift, Lift & Access, Static plant We recruit across the UK for Mobile Plant Engineer, Mobile Plant Fitter, Plant Engineer, Plant Fitter, Agricultural Engineer, Agricultural Mechanic, Powered Access Engineer, Forklift Engineer, MHE Engineer, Generator Engineer.
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