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Service Coordinator
Job Posted: 15 hours ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Milton Keynes, Buckinghamshire
Expire in: a month
Job Description
An exciting opportunity has arisen for an experienced Service Call Planner to join a friendly team based in Milton Keynes. You'll be part of a collaborative group responsible for coordinating the schedules of field-based service & installation technicians.
Working Hours:
37.5 hours per week
Monday to Friday: 08:30 - 17:00
Weekend cover on a rota basis
Hybrid working available (3 days in office, 2 days from home) after probationKey Responsibilities:
Allocate reactive and installation work to meet service level agreements
Plan installation
Collaborate with Regional Operations Managers to achieve a First Time Fix
Ensure follow-up work is reviewed and updated promptly
Coordinate return visits within 48 hours
Liaise with internal service support teams to ensure smooth operations
Provide accurate ETAs and updates to internal teams and customers
Manage and monitor aged calls to ensure timely resolutionEssential Skills & Experience:
Minimum of 2 year's experience in a planning or scheduling role
Strong written and verbal communication skills
Excellent UK geographical knowledge
Highly organised with the ability to self-manage
Familiarity with SAP
Methodical and detail-oriented
Able to prioritise and work under pressure
Strong multitasking abilities
Team player with a professional telephone manner
Self-motivated and proactivePlease note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the jobBefore You Apply
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- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Service Coordinator job near me in Milton Keynes, Buckinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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