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Service Coordinator
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Huyton
Expire in: 25 days
Job Description
Service Coordinator
Salary - £25,000 - £26,000
Working Options: On-site
Job Type: Permanent
Town / City: Huyton – Liverpool
County: Merseyside
Job Reference: JWHU533
About the Role
Are you ready to take ownership of coordinating and supporting service operations within a busy and customer-focused environment?
As a Service Coordinator, you will play a central role in planning, scheduling, and delivering service work, while ensuring communication flows smoothly between customers, technicians and suppliers. If you enjoy problem-solving, staying organised and supporting successful outcomes, this could be the role for you.
What’s in it for you?
£25,000 - £26,000
25 Days holidays + bank holidays
Company pension scheme
Monday to Friday (Earlier finish Friday’s)
Supportive, friendly team culture
Opportunities for professional development and progression
Key Responsibilities
Respond to enquiries and follow internal communication standards within the service planning system
Coordinate and schedule service activities at the local station
Plan service delivery, including assigning resources and preparing job instructions
Process documentation promptly to ensure accurate and timely customer invoicing
Handle complaints and manage Non-Conformance Reports (NCRs)
Support service quotation processes and receive customer requests
Arrange transport and logistics (including barges/cranes where required)
Communicate with customers, suppliers, ports and subcontractors
Ensure accurate transportation and service-related documentation is issued
Maintain capacity planning calendar, equipment availability, SOA stock and workspace
Ensure spare parts are sourced and ready prior to service execution
Support technicians during service work and ensure manuals and checklists are available
Monitor and close all relevant work and service orders
Create and process invoices in SAP (including annual S30 invoicing)
Issue service reports and certificates immediately after job completion
Streamline communication and operational processes
Identify improvement opportunities and support solution development
About You
Customer-focused with excellent communication skills (verbal and written)
Strong organisational, coordination and follow-up skills
Technical understanding of service or maintenance environments is beneficial
Reliable team player with a proactive and positive attitude
Able to work professionally and uphold company values
To Apply Contact:
Jasmine Williams
Commercial Manager
(phone number removed)
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