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Service Coordinator

Job Posted: 5 hours ago

Salary: £ 27,000 - 27,000 / Annum
Job Type: Contract
Location: Warmley, South Gloucestershire

Expire in: a month

Job Description

Service Contract Coordinator – 1-Year FTC (Potential to Become Permanent)

Location: Warmley
Salary: Up to £27,000 per year
Hours: 37.5 hours per week
Holiday: 23 days + Bank Holidays (increases with service)

We are seeking a highly organised and customer-focused Service Contract Coordinator to join a busy and growing service department on a 12-month fixed-term contract, with a strong possibility of becoming permanent. This is a varied and rewarding role supporting contract renewals, quotations, documentation, scheduling, and customer communication.

Key Responsibilities

Service Contract & Sales Support

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    Prepare and issue quotations for service agreements.

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    Monitor, track, and renew customer contracts in a timely manner.

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    Maintain accurate records, renewal logs, and reporting documentation.

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    Set up new contract numbers and ensure all customer data is up to date.

Customer Service & Communication

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    Act as the main point of contact for contract-related queries.

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    Respond to customer enquiries by email, phone, and online submissions.

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    Support the resolution of contract or invoice-related issues.

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    Assist with documentation required for audits, compliance, and submissions.

Administrative & Coordination Duties

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    Manage pre-qualification questionnaires, certificates, and tender documents.

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    Track upcoming service due dates and liaise with the operations team for scheduling.

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    Raise work orders and process job sheet requests.

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    Work closely with the accounts team on invoicing, credit notes, and aged debt.

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    Maintain accurate logs of purchase orders and contract documentation.

Skills & Experience

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    Previous experience in service coordination, contract administration, or sales support is desirable.

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    Strong IT skills, particularly with Microsoft Office and CRM/ERP systems.

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    Excellent communication skills, both verbal and written.

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    High level of attention to detail and organisational ability.

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    Experience with tender documentation or PQQs is a bonus.

About You

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    Methodical, structured, and able to manage multiple priorities effectively.

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    A confident communicator who builds positive rapport with customers and internal teams.

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    Analytical and objective, able to present information clearly.

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    A supportive team player with a proactive and flexible approach.

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    Thrives in a dynamic environment with varied responsibilities.

Additional Information

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    DBS checks will be required.

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    Applicants must be eligible to work in the UK

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Coordinator job near me in Warmley, South Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!