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Service Coordinator

Job Posted: a month ago

Salary: £ 26,500 - 28,000 / Annum
Job Type: Permanent
Location: Scarborough, North Yorkshire

Expire in: 2 hours

Job Description

Due to continued growth, we are looking to recruit an experienced Service Coordinator to join a leading global business in Scarborough

The successful candidate will be required to organise and oversee the scheduling regular maintenance, call out and remedial work for a team of field service engineers. This role involves scheduling appointments, ensuring effective communication between the field service team and clients, managing logistics for field service tasks.

Interested candidates will have a background in coordinating similar works, able to multi task and communicate across all levels effectively.

This is a permanent position available for an immediate start.

Key Responsibilities:

  * Coordinate all aspects of service contracts including scheduling of regular maintenance, call outs and remedial works.

  * Be the primary point of contact for the customer and liaising with the client on all matters using written and verbal communication as required.

  * Ensure all aspects of work are arranged including engineer access, parts and equipment.

  * Manage all jobs through to the point of invoice as efficiently as possible.

  * Liaise with other internal departments as necessary to meet customer requirements.

  * Work closely with the Generator Operations Manager to deliver contract efficiencies.

Requirements:

  * Proven experience in a service administration / service coordinator role.

  * Experience in mobile engineering operations.

  * Proficiency in Microsoft Office applications (Access, Excel, Word).

  * Background in manufacturing and/or engineering is advantageous

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