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Service Coordinator

Job Posted: 6 days ago

Salary: £ 28,000 - 32,000 / Annum
Job Type: Permanent
Location: Redditch

Expire in: 22 days

Job Description

Service Coordinator 

Redditch 

Up to £32k DOE 

We are recruiting for a Service Coordinator to join a fast-growing business operating within the engineering and technical services sector. This is an excellent opportunity to join a dynamic organisation where you'll play a key role in supporting field engineers, coordinating service delivery, and ensuring a first-class customer experience.

As Service Coordinator, you will be responsible for the day-to-day planning and coordination of engineering services, including installations, breakdowns, planned maintenance, and off-hires. Working closely with engineers, customers, subcontractors, and internal teams, you will ensure operations run smoothly and efficiently.

Responsibilities 

Coordinate engineer schedules and allocate resources effectively
	
Manage reactive breakdowns, service requests, and planned maintenance activities
	
Liaise with customers, engineers, subcontractors, and suppliers
	
Support operational planning to maximise engineer utilisation
	
Maintain accurate service records and operational documentation
	
Manage compliance administration, training records, and certification tracking
	
Support supplier and subcontractor onboarding processes
	
Assist with continuous improvement initiatives and process development
	
Deliver excellent customer service and communication throughout the service lifecycle

To be considered you will have/be:

Previous experience in a coordination, scheduling, administration, or customer service role
	
Experience within engineering, HVAC, plant hire, logistics, facilities management, or construction is desirable
	
Excellent organisational and time management skills
	
Strong communication skills with a customer-focused approach
	
Ability to prioritise multiple tasks in a fast-paced environment

Apply now to find out more.

This role is being handled by Chloe Wadhams & Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. 

Not quite the right role but still looking? 

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. 

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment. 

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Service Coordinator job near me in Redditch! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!