Hiring Now: Service Coordinator Near You – Apply Today!

Your Next Service Coordinator Job Starts Here – Apply Now!

Service Coordinator

Job Posted: 5 days ago

Salary: £ 28,000 - 35,000 / Annum
Job Type: Permanent
Location: Cardiff, South Glamorgan

Expire in: 23 days

Job Description

Position: Lead Service Coordinator
Job ID: (phone number removed)
Location: Cardiff
Rate/Salary: £28,000 - £35,000 DOE
Benefits: Company pension, holiday allowance, supportive team environment, career progression opportunities, on-site parking, company events
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit HSB Technical Ltd for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Lead Service Coordinator
Typically, this person will be responsible for coordinating engineers and service activities across the business, managing diaries and workloads, liaising with customers and internal departments, and supporting the smooth day-to-day running of the service function. This role would suit an experienced Service Coordinator looking to step up into a more senior position within the fire and security industry or a similar engineering service environment.
HSB Technical's client is an established and growing fire and security business with a strong reputation for customer service and employee retention. They are looking for an organised and proactive individual to work closely with the Office Manager, engineering teams, sales department, and senior management.
Duties and responsibilities of the Lead Service Coordinator:
- Coordinating and scheduling engineers for service, maintenance, and reactive call-outs
- Managing engineer diaries and ensuring workloads are planned efficiently
- Liaising with customers regarding appointments, updates, and service requirements
- Working closely with the sales team and senior management to support business operations
- Monitoring ongoing jobs and ensuring all works are completed within agreed timeframes
- Supporting the administration and coordination of service contracts and documentation
- Assisting with customer queries and providing a high level of customer service
- Ensuring effective communication between engineers, office staff, and management teams
Qualifications and requirements for the Lead Service Coordinator:
- Previous experience within the fire and security industry or a service/engineering coordination environment
- Experience coordinating engineers, scheduling works, or managing service diaries
- Strong communication and organisational skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Confident liaising with engineers, customers, sales teams, and senior management
- Looking for progression into a more senior coordination or service management role
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Coordinator job near me in Cardiff, South Glamorgan! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!