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Service Coordinator

Job Posted: 14 hours ago

Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: Havant, Hampshire

Expire in: a month

Job Description

Job Title: Service Coordinator

Location: Havant, Hampshire

Job Type: Permanent

Salary: £26,000 - £28,000

Hours: 40 Hours per week

Overview:

Unify are thrilled to be recruiting for a Service Coordinator to join a UK independent organisation, operating within a nationwide engineering and service-led environment for power solutions.

As Service Coordinator, you will play a key role in the day-to-day operation of the service function. Acting as a central point of contact for customers and field-based engineers, this role is critical to always ensuring smooth service delivery and effective communication.

What do I need?

This role is suited to someone who is confident, adaptable, and comfortable working in a demanding, fast-paced environment. The ideal candidate will demonstrate:

  * Experience in administration and account management within a customer-facing role

  * Strong verbal and written communication skills

  * Excellent organisational and time management abilities

  * A proactive approach, with the confidence to challenge processes and ask questions

  * Experience using CRM systems and managing multiple priorities

  * A positive, solution-focused attitude and willingness to learn

Responsibilities:

  * Managing a portfolio of customers as their main service point of contact

  * Handling high volumes of inbound calls, emails, and service requests

  * Scheduling and coordinating engineers across multiple locations

  * Forecasting resource requirements and managing service agreements

  * Supporting contract renewals and identifying opportunities for additional works

  * Maintaining accurate records and reports within a CRM system

  * Providing administrative support, including documentation and parts coordination

  * Ensuring engineers are fully briefed with job details and access requirements

  * Supporting the wider service team with documentation, parts ordering, and administrative tasks

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Coordinator job near me in Havant, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!