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Service Coordinator
Job Posted: 6 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Newcastle under Lyme, Staffordshire
Expire in: 22 days
Job Description
Service Coordinator / Service Manager
Location: Stoke-on-Trent
Salary: Upon application
We are supporting an established manufacturing company in Stoke-on-Trent who are seeking a Service Coordinator / Service Manager to join their team.
In this role, you will be responsible for coordinating service engineers, ensuring that jobs are completed on time, safely, and within budget.
Key Responsibilities
* Prepare and formulate reports
* Schedule service engineers’ workload
* Manage site access, including risk and method statements
* Oversee works vehicles and their maintenance
* Order service parts in line with scheduled jobs
* Check and issue parts correctly
* Monitor training and arrange renewal of skill cards
* Order hire equipment required for sitework
* Undertake site investigations on reported issues
Day-to-Day Requirements
* Experienced Service Coordinator / Manager (time-served)
* Engineering background and trained in multiple aspects of engineering (desirable)
* Strong verbal and written communication skills, with the ability to liaise effectively with internal and external customers
* Proficiency in MS Office (Word, Excel, Outlook)
* Ability to work under pressure and meet deadlines while maintaining a positive attitude and delivering excellent customer service
* Self-motivated and able to work independently, completing tasks within set instructions and accepted practices
* Full clean driving licence
Benefits
* Monday to Friday, 39 hours per week
* Supportive working environment with opportunities for growth and development
* Competitive basic salary (to match or exceed current)
* 23 days’ holiday + bank holidays + your birthday off
* Solid pension scheme
Searley Owen are acting as an Employment Agency in relation to this vacancy. We will never send your CV without your permissionBefore You Apply
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