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Service Coordinator
Job Posted: 3 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Bromley, London
Expire in: a month
Job Description
The ideal candidate will be responsible for managing our clients' air conditioning needs, including installations, servicing, and repairs. This fast-paced role requires someone who is quick to learn, enjoys working independently, and thrives as part of a team. Please note this role will be moved to Sevenoaks at 2026.
Client Details
This small-sized company operates within the Business Services industry, delivering professional solutions tailored to its clients' needs. They pride themselves on maintaining a supportive and structured environment to ensure their employees can thrive.
Description
The key responsibilities:
Handling daily queries from engineers and customers via phone, email, and internal referrals
Managing our CRM database, ensuring accurate records in line with GDPR compliance
Scheduling work for engineers and overseeing progress from start to completion
Booking Service visits and call outs
Preparing quotations, liaising with customers to understand their needs, completing RAMS, and following up on engineer reports and outstanding quotes
Please note this role will be moved to Sevenoaks at 2026.Profile
A successful Office Administrator should have:
Strong rapport-building skills with customers, engineers, suppliers, and third parties
Resilience, determination, and ability to work to deadlines
Prior experience in scheduling work and managing changes as necessary
Exceptional telephone communication skills
Ability to work independently and take initiative
Able to start immediately Able to work under pressure
Experience raising, sending and following up on quotations is an advantage
Flexible, hands-on approach with a willingness to learn
Strong organizational skills, with the ability to prioritize tasks for yourself and others
High attention to detail and a focus on completing tasks efficiently
Proficient in Microsoft Office applications, including Word and Excel
Experience within the construction, utilities, or trade sectors is desirable
Excellent written and verbal communication skills, with a minimum of GCSE/O level Maths and English (grade C or equivalent)Job Offer
A competitive salary of approximately £27,000-£32,000 per annum.
A permanent role with stability and growth opportunities.
Holiday leave in line with industry standards.
Please note this role is currently based in Bromley and will be moved to Sevenoaks at 2026.
The chance to contribute to a small-sized organisation with an impactful role.If you're ready to take the next step in your career as an Office Administrator, we encourage you to apply todayBefore You Apply
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