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Service Coordinator - Recycling
Job Posted: 5 hours ago
Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: Long Bennington, Lincolnshire
Expire in: a month
Job Description
Service Coordinator – Recycling Division
Howard James Recruitment is delighted to be partnering with a highly respected organisation in the recycling and heavy machinery sector to recruit an experienced Service Coordinator.
This is a fantastic opportunity for a motivated and organised individual to join a busy service team, where you will play a vital role in ensuring customers receive exceptional aftersales support.
We are particularly keen to hear from candidates with experience in sectors such as construction/plant, agriculture, recycling, or crushing/aggregates — but we welcome applications from anyone with strong transferable service coordination skills.
The Role
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Act as the first point of contact for aftersales queries via phone and email
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Schedule engineers for breakdowns, servicing, PDIs, and stock inspections
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Organise hire and demonstration calendars, including hire agreements and transport
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Create and maintain service jobs in IBCOS GOLD, ensuring accurate customer and machinery details
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Ensure timely and accurate invoicing, job processing, and time approvals
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Prepare and follow up on service quotes with customers
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Liaise with the parts department regarding availability, ETAs, and allocation
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Keep service WIP (Work in Progress) updated with clear notes
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Manage build sheets and tagging for stock, sold, and demo machinery
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File service documentation including job cards, PDI reports, and compliance records
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General administrative support and other duties relevant to the position
About You
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Minimum 2 years’ experience in a service or customer-focused role
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IT literate, confident with Microsoft Word, Excel, and Outlook (IBCOS Gold experience desirable)
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Excellent interpersonal skills and telephone manner
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Able to present information confidently to management, both verbally and in writing
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A proactive team player with a can-do attitude
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Full UK driving licence
Package & Benefits
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Competitive salary (dependent on experience)
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22 days’ holiday plus Bank Holidays
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Pension scheme and group benefits package (including death in service cover)
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40 hours per week, generally Monday–Friday 08:00–17:00 (1 hour unpaid lunch)
If you are organised, customer-focused, and thrive in a fast-paced service environment, we’d love to hear from you. Apply today through Howard James RecruitmentBefore You Apply
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Looking for your next career move? Join a top company hiring Service Coordinator - Recycling job near me in Long Bennington, Lincolnshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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