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Service Delivery Associate
Job Posted: 3 days ago
Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: NN4, Hardingstone, West Northamptonshire
Expire in: 25 days
Job Description
Service Delivery Associate
Northampton (Hybrid) | £28,000–£30,000
Join the Service Delivery team at a leading IT reseller, supporting a portfolio of managed service clients across the UK. In this role, you'll manage the shared client inbox, coordinate service responses, report on SLAs, and ensure consistent, high-quality support. It's a great opportunity for someone with a passion for customer service, strong organisation skills, and an eye for detail.
What’s on offer:
Hybrid working (3 days in / 2 days remote), 25–30 days holiday + bank holidays + 2 weeks optional unpaid leave, subsidised healthcare, top-spec tech setup, training and mentorship programme, social events, and performance incentives (spot prizes, vouchers, holidays).
What we’re looking for:
* 1–2 years in a customer-facing or service delivery role (ideally in IT)
* Strong written and verbal communication skills
* Excellent organisation and time management
* Confident using Microsoft Office tools
* Detail-focused, proactive, and passionate about customer excellence
If you're looking for a hands-on service operations role in a supportive, growth-focused team, this one’s for youBefore You Apply
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Looking for your next career move? Join a top company hiring Service Delivery Associate job near me in NN4, Hardingstone, West Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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