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Service Delivery Coordinator
Job Posted: 2 days ago
Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Bury St Edmunds, Suffolk
Expire in: 25 days
Job Description
Service Delivery Coordinator
Our client is a leading UK wide IT Solutions Provider who were established with a mission to provide market leading IT hardware maintenance services to some of the largest retail, hospitality and public sector businesses in the UK.
They have built strong partnerships throughout the industry and have created a services portfolio that allows their partners to offer best of breed services to their clients. Due to exciting growth they are now seeking a Service Delivery Coordinator to join their friendly and supportive team.
About the Role
We’re looking for a highly organised and detail-driven Service Delivery Coordinator to support our friendly engineering and service delivery teams. In this pivotal role, you’ll manage scheduling, coordinate resources, and ensure smooth communication between clients and internal teams. If you thrive in a fast-paced environment and enjoy keeping operations running like clockwork, this could be the perfect fit.
Key Responsibilities
* Schedule and coordinate work assignments with engineers
* Manage and track parts inventory
* Maintain and update the job management system
* Support monthly client account reconciliations
* Communicate professionally with clients to ensure service excellence
* Provide administrative support to Service Delivery Managers
* Arrange travel and accommodation for engineers when required
Experience & Skills
* Previous experience in administration or scheduling roles
* Strong proficiency in IT systems and MS365 (Word, Excel, Outlook)
* Excellent organisational and administration skills
* High accuracy in data entry and typing
* Familiarity with office-based administrative tasks
* Professional phone manner and strong communication skills
Why Join Us?
This is an exciting opportunity for someone who enjoys structure, thrives on multitasking, and takes pride in delivering exceptional support. As a Service Delivery Coordinator, you’ll play a key role in ensuring our engineering operations run smoothly and efficiently.
If you’re ready to bring your skills to a team that values precision and collaboration, we’d love to hear from you.
Job Type: Full-time Location: On-site (Free parking available)
Additional Pay: Bonus schemeBefore You Apply
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Looking for your next career move? Join a top company hiring Service Delivery Coordinator job near me in Bury St Edmunds, Suffolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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