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Service Delivery Manager
Job Posted: a day ago
Salary: £ 60,000 - 65,000 / Annum
Job Type: Permanent
Location: London
Expire in: a month
Job Description
Service Delivery Manager - Data Centre Services
Location: London (Hybrid - 3 days per week on site)
Salary: Up to £65,000 per annum
We're working in partnership with a prominent Data Centre Owner and Operator to recruit a Client Delivery Executive. This is a vital role responsible for ensuring day-to-day service excellence and maintaining strong client relationships across their London operations. This is a fantastic opportunity to join a well-established business at the heart of the UK's digital infrastructure sector.
This is a brilliant opportunity for someone with a background in order management, client relationship management, and service delivery - all forming part of the business-as-usual responsibilities that keep customers happy and services running seamlessly.
Responsibilities:
Act as the primary point of contact for clients, ensuring consistent and professional service delivery
Manage the full lifecycle of client orders, from initiation through to completion
Maintain strong, trusted relationships with enterprise customers
Collaborate with internal teams to ensure SLAs are met and exceeded
Proactively identify ways to enhance service quality and client experienceExperience required:
Experience in a Service Delivery Manager or Client Delivery role
Solid understanding of order management and client engagement within a technical or infrastructure-led environment
Excellent communication and stakeholder management skills
A proactive, customer-focused approach
Must be eligible for SC (Security Check) clearance
Hybrid working model: 3 days per week on site in London
Competitive salary up to £65,000
Must be eligible to work in the UKBefore You Apply
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