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Service Delivery Planner
Job Posted: 4 days ago
Salary: £ 15 - 22.55 / Hour
Job Type: Temporary
Location: Burgess Hill, West Sussex
Expire in: 24 days
Job Description
Role: Service Demand Planning Associate
Location: Burgess Hill (Hybrid - 2 days per week in the office)
Hours: Full time
Pay: £15-£17 per hour PAYE (excluding holiday pay) / £19.89-£22.55 per hour UMB (including holiday pay)
Contract: 9-month contract (inside IR35)
An excellent opportunity has arisen for a Service Demand Planning Associate to join one of our longstanding clients, a leading organisation based in Burgess Hill.
Benefits:
Hybrid working (2 days in the office, 3 from home)
Weekly competitive pay
Collaborative and supportive team culture
Opportunity to contribute to key supply and demand processes within a market-leading organisation
The Requirements:
A-level education or equivalent, with GCSEs (including English and Maths at grades A-C)
Experience within a demand planning or scheduling role (desirable)
Strong analytical and organisational skills, with high attention to detail
Proven ability to manage multiple priorities in a fast-paced environment
Confident communicator with experience managing internal and external stakeholders
Experience using CRM or ERP systems (e.g., SAP)
Ability to work independently and collaboratively within a cross-functional team
Resilient, adaptable, and comfortable handling multiple enquiries
The Role:
Coordinate supply-demand balancing processes to ensure optimal resource allocation and customer satisfaction across the UK and Ireland
Monitor service activity levels, anticipate issues, and implement corrective actions to maintain balance between supply and demand
Support demand-supply meetings with analysis and insight to aid forecasting and planning decisions
Maintain high data accuracy and system quality for inventory and planning records
Work closely with internal teams to ensure accurate forecasting and effective communication of service requirements
Support both short-term and mid-to-long-term planning activities, ensuring capacity alignment
Collaborate cross-functionally with teams including Logistics, Technical Service Managers, Sales, and Customer Projects
Contribute to process improvement initiatives and identify opportunities for efficiency gains
If you're keen to join an exceptional team where you can play a key role in ensuring seamless service operations and planning excellence, please apply to this Service Demand Planning Associate role below or call Chloe McCausland on (phone number removed) between 8:30am - 5:00pmBefore You Apply
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